FAQ
Technic
Every product page have dimension. On the product page you can also find information about right product position.
Lammel plugs, fencing caps and draw wire holders are UV- resistant.
Orders
You can make orders without registration, in this case we only need your mail address.
Register accounts have access to orders history, can easier track their orders and change address data.
To change your shipping address you need to contact with customer service.
It may be necessary to cancel your shipment and make a new order.
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Once the parcel has been handed over to the courier, we cannot change the delivery address.
Order will be sent after posting the payment which is one day. Order placed to 10 am ( working days) Â will be send the same day. Order placed after 10 am will be send next working day.Â
Saturday and Sunday are not working days at our company.
Out of concern for the environment, we reduce the number of printed documents. Your invoice was send on your mail after placing an order. Please check your mailbox including spam folder. If you can not find the invoice, please contact us.
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If you want to change your order send to us message by Contact. In message write order and invoice number and information about changing produt (article number, size, color, number of pieces).
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Account management
You can change your password in Reset password.
However, if you do not have access to the email box for which you created the account, unfortunately there is no way to regain access.